Contact & FAQ

Questions? We've got you.

The fastest way to lock in a car is to book right here. Need something custom or have a question first? Reach out.

Get in touch

Planning a Smokies trip, flying into TYS, or need a specific car for certain dates? Send a note and we'll help.

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Send an inquiry

Not a booking — just a question or request. To reserve, book on this site.

The first inquiry sent here triggers a one-click activation email from FormSubmit — confirm it once and every message after lands straight in your inbox.

Good to know

Frequently asked questions

How do I book a car?

Tap any “Book now” button on this site. You'll choose your dates and pickup right here — booking takes about two minutes.

Is insurance included?

There is no protection plan sold at checkout, so your own auto insurance is what covers the trip. Not every personal policy covers a rented vehicle — confirm yours with your insurer before you book. Bring your insurance card and licence and we check both at pickup.

Can you deliver to McGhee Tyson Airport (TYS)?

Airport and local delivery are often available — set your delivery location at checkout, or message us first and we'll confirm for your dates.

Can I take the car to Gatlinburg or the Smoky Mountains?

Absolutely — the Accord Hybrid is perfect for mountain trips. Just stay within the mileage and terms shown on your booking (200 miles a day, $0.45 a mile over).

How old do I have to be to rent?

Drivers must be 21 or older with a valid US-issued licence and their own auto insurance that covers driving a rented vehicle. You'll see the full requirements at checkout.

Is there a deposit, and how do I pay?

Payment is handled securely by card at checkout — a 20% reservation deposit now, the balance at pickup, and a refundable $500 hold. No cash handoffs.

I'm visiting from out of town — can I still rent?

Yes! Visitors flying into Knoxville are exactly who we love to help. Book here and arrange a convenient pickup or delivery near the airport.